Information we collect
Octyraa may process personal information and documents uploaded by tour operators on behalf of their clients, including, but not limited to:
Purpose of using information
Information and documents uploaded to Octyraa are used strictly for legitimate visa processing and related business operations. This includes document review, form completion, communication, progress tracking, and submissions to embassies, consulates, immigration authorities, or visa application centres.
Responsibility of Tour Operators
Tour operators using Octyraa are responsible for ensuring that they have obtained appropriate authorization, consent, or lawful basis from their clients before uploading personal data and documents to the portal.
Tour operators must ensure clients are informed about the processing and sharing of their information as required by applicable data protection laws.
Data storage and security
Data and documents uploaded to Octyraa are stored securely using Amazon Web Services (AWS) cloud infrastructure with enterprise security safeguards.
Tierce India implements appropriate technical and organizational measures to safeguard files against unauthorized access, disclosure, alteration, loss, or destruction. Access to client information is restricted solely to authorized personnel handling visa processing.
Sharing of information
Personal information is shared only where reasonably necessary for visa processing, portal operations, or compliance with applicable law:
Data retention and deletion
We retain personal information and documents only for as long as reasonably necessary for visa processing, operations, compliance, or contractual obligations.
When no longer required, data is securely disposed of, anonymized, or deleted according to applicable statutory requirements.
International data processing
Because visa processing involves government departments and service providers located globally, personal details may be transmitted or processed outside India where required for travel documentation. Such processing adheres to applicable laws and legitimate service purposes.
Cookies and technical information
Octyraa may use cookies and system access logs to maintain authenticated sessions, enhance portal stability, monitor security, and prevent fraudulent access. Technical data such as IP address, browser type, and device information may be recorded.
Privacy requests
Subject to applicable law, individuals may request access to, correction of, or deletion of their personal information. Privacy requests may be addressed to:
Tierce India Pvt. Ltd.
202 Fortune Business Hub, Science City Road, Sola – 380060, Ahmedabad, Gujarat, India
Where information was submitted by a tour operator on behalf of a client, requests may be coordinated through that tour operator.
Changes to this Privacy Policy
Tierce India may update this Privacy Policy periodically to reflect enhancements in portal features, security procedures, or applicable laws. Any updated version will be published on Octyraa with the revised effective date.
Contact information
For questions, clarifications, or concerns regarding this Privacy Policy or data protection handling, please contact:
Tierce India Pvt. Ltd.
Octyraa
© Tierce India Pvt. Ltd. All Rights Reserved.